Sewage backups, toilet overflows, and floodwater that's picked up ground contamination all fall into what the IICRC S500 standard classifies as Category 3, or "black water" — water containing pathogens that requires different handling than a clean burst-pipe leak. We treat these calls with appropriate PPE, containment, and disposal protocols, removing porous materials that contacted contaminated water rather than attempting to clean and save them.
This is a common call after lake and rain-driven flooding in Orlando, since rising floodwater picks up contamination from storm drains and yards well before it reaches a home, and it's also a routine, non-storm issue when a sewer line backs up into a slab-on-grade home with nowhere for the water to go but the living space.
After contaminated materials are removed, we disinfect affected surfaces and verify the space is safe before beginning structural drying.
📞 Call 689-358-3644